contact-us

For Customer Support: support@hotwav.com

General Inquiries: info@hotwav.com

For Marketing/Promotion Collaborations: marketing@hotwav.com

For B2B Inquiries: business@hotwav.com

Working Hours:

10:00 AM – 6:00 PM (UTC+8), Monday to Friday. Replies may be delayed outside of business hours.

HOTWAV official Service Form

First Name*

Last Name*

Where did you purchase it from? *

Official Website Amazon Temu Aliexpress Cdiscount/Allegro/Mercadolibre/eBay Purchased from a non-official HOTWAV channel

Order Number*

Your Model:*

Email*

Message *

About HOTWAV.com after-service

Hi there! Thank you for becoming our customer, we would like to help you out if anything happens during your product use. Please fill in the HOTWAV Service Form correctly so that we can do our best to help you.

About Amazon & Aliexpress After-service

Thank you for choosing our products on the Amazon & Aliexpress platform. We currently will not deal with after-service from the other platform. However, you can reach your seller on those e-commerce platforms, or, you can also leave us a message on HOTWAV Service Form. All the e-commerce platform after-service requirements will be redirected into our Amazon or Aliexpress service team.

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